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Lillelund Iqbal posted an update 3 years ago
Black Hawk Technology CO. LTD is one of the leading casinos in Japan. We have thoroughly reviewed BK8 Casino and gave it a high rating. It is generally a fine casino to play at, however there are certainly things worth note.
In our review, we have considered the player complaints, analysed the revenues, licensed revenues, bonus policy, bonus offers, terms and conditions, safety and security of game results, payout and withdrawal limits, other promotions, special offers, web portal and website, and withdrawal gateway options. Overall, it is a nice casino with many pleasant features such as welcome bonuses, daily limit free rolls, and no deposit bonuses. The special promotions were not very popular, nor did the inclusion of gambling software for download. However, the promotions and software upgrades were relatively well executed.
There was little if any improvement when it came to Black Hawk’s live games and their slot games. Although the bonus and casino slots were not hugely successful, they did not suffer at all from an overall lower score on the player ratings. From bk8 of view, the interface as a whole is fairly clean, intuitive and simple. Online gambling software was easy to use and operate, though there were a few minor bugs that appeared once in a while.
Overall, the service was good, though not up to scratch. The customer service levels are very poor and their response times were also somewhat slow. Their support staff were mostly helpful but did not help with many of the problems that occurred with the site. Black Hawk has taken a slight step forward by adding better payment methods and better ways to pay players back, however this still leaves some gamers scratching their heads.
They have included a number of games to their online casino offering players a more extensive selection of licensed products, though Black Hawk still lacks in comparison to their other online competitors. With regards to promotions and special offers, the Big Black has received a few, but these have been very poorly implemented. Also, as part of their promotions, they have tried hard to be unethical, i.e. offering players a bonus in exchange for them registering to their database for more than one month. This is unethical by most standards, but nevertheless, there have been a few instances where players have indeed been duped by this tactic.
Overall, Black Hawk’s online casinos are a decent site, though they need a lot more work in the area of promotion and customer service. As they are relatively new, they are bound to make a few mistakes along the way, which is why it is important for potential clients to take the time to check out some of the other casinos before making any final decisions. While it may not be the best Black Hawk online casino, there are certainly some interesting live dealer casinos to check out if you want to try out a new casino game.